EXD Vehicle Diagnosis Mgmt (VDM) offers proactive diagnostics with AI. Automated remote diagnosis with AI Agent recommendations simplifies the challenges with triaging problems on software-defined vehicles. Also, by integrating data sources from hardware DTC, software faults, parts info in MES, repairs in DMS and others, VDM gives support engineers and technicians access to complete end-to-end vehicle lifecycle status.

 

VDM monitors in real-time of thousands of vehicle health alerts, which may be executed in Edge or Cloud Compute for optimal cost efficiency, effectively building an early-alerting radar network that intercepts up to 90% of potential public opinion crises and protects customer brand image.

 

Additionally, VDM supports continuous iteration of the aftersales ontologies, enabling alerts and diagnosis models to be reused across many vehicle models. It helps OEMs consolidate a reusable knowlege base and realize comprehensive organizational AI capabilities internally.